At first glance, it seems like an odd scenario: a group of Indianapolis
architects attending an auto show in Detroit so they can hear
an Ohio guy talk about golf clubs.
As convoluted as that seems, though, the trip makes perfect
sense when you understand its purpose. We went to hear
people talk about design and how it can define a product,
brand or company.
The
event we attended was the AutoWeek Design Forum presented
as a part of the 2008 North American International Auto Show.
But don’t be fooled by the forum’s title sponsor
or by the name of the bigger event. This wasn’t a bunch
of motorheads comparing notes on concept cars, or car designers
sketching new headlights. It was a diverse audience of professionals
from a range of industries, all sharing the belief that design
has the power to move people and markets.
And
if they didn’t believe that when they got there, they
learned as soon as Paul Kolada spoke. The founder of Columbus,
Ohio-based Priority Designs, Kolada has had a hand in product
and brand development for top companies including Lowe’s,
Adidas and American Standard. In Detroit, he talked mostly
about TaylorMade Golf.
In
1999, TaylorMade asked Priority Designs to help revive its
sagging brand. The golf equipment maker had slumped to a distant
third place in its industry, in part because its products had
lost their luster among golfers. But TaylorMade didn’t
ask Priority to look simply at its woods and irons. It allowed
the design firm to delve into the entire TaylorMade brand.
Priority helped to design everything from the shape and technology
of club heads to retail displays and promotional items. It
helped make innovation a part of the TaylorMade brand, and
to make TaylorMade the hottest brand in golf.
What
did that mean for TaylorMade? A 375 percent increase in sales
since 1999. Did design do all that? Certainly not single-handedly,
but if you ask the people at TaylorMade what drove the firm’s
growth from a $300 million company to a $1 billion company, they’re
quick to point to the impact of allowing design to have an
influence beyond its normal realm.
But
Kolalda wasn’t the only one telling this kind of story.
Since it was a Detroit auto show, we did hear from auto designers,
including Troy Trepanier, president of custom car company Rad
Rides by Troy – who talked about how the passion for design
drives his industry – as well as one unlikely production-car
designer, Larry Woods.
Wood
has spent four decades designing what is arguably the hottest
car brand of all time: Hot Wheels. The goal in the early
days was simple, Woods said: Design a car that would be appealing
to boys, simple to produce and marketable at $1. The designers
delivered what has become the world’s top-selling toy by
volume. Some five million Hot Wheels cars are manufactured each
week, they’re still simple to produce, and they still
sell for $1.
Of
course, when Hot Wheels cars were introduced in 1968, cars
that could shoot that quickly down a strip of orange track
seemed pretty impressive. What’s remarkable is that the
cars have maintained their popularity in a world of video games,
computers and cell phones. The people at Mattel credit good
design.
My point? Design, once considered by many businesspeople as
simply a tool for making things pretty, has claimed a bigger
role, and the companies that realize this are the ones making
the biggest strides forward. And the ones that don’t? They’ll
be playing catch-up and wondering why.
The
message in the marketplace is clear: Design matters – not
just in “illustrating” a brand or making a product
look nice, but in helping to define a brand, and by delivering
where it matters most to businesspeople: on the bottom line.
That’s why the pilgrimage to the auto show made sense – because
design makes sense. Or, more specifically, dollars and cents.
White is a principal at AXIS Architecture + Interiors.
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